Reservation & Operations

Hotel Assistants

An AI-supported module set designed to strengthen reservation, channel, and pricing operations in hospitality businesses.

Goals

• Reduce operational fragmentation in reservation workflows
• Create more consistent occupancy and revenue decisions
• Centralize channel management with clear process visibility

What does it do?

• Simplifies reservation operations through a unified panel
• Improves control over channel distribution and availability
• Provides data-backed decision support for pricing optimization
• Offers daily summary and tracking interfaces for hotel teams

Benefits

• Reduces manual operational workload
• Helps teams react faster in revenue management
• Enables more consistent execution across sales channels
• Decreases service-impacting delays in guest operations

Who is it for?

• Boutique hotels
• Hotel chains
• Reservation and revenue teams
• Hospitality operations managers

Detailed Features

Central Reservation Panel

Manage reservations from all channels in a single screen and prevent conflicts.

✓Real-time availability
✓Drag & drop reservations
✓Multiple room type support

Channel Management

Provide automatic synchronization with all OTAs like Booking, Expedia, and Airbnb.

✓Instant rate updates
✓Availability synchronization
✓Overbooking protection

Dynamic Pricing

Maximize occupancy and revenue with AI-powered price optimization.

✓Market analysis
✓Competitor price tracking
✓Automatic price adjustment

Operations Dashboards

Central control panel for daily check-in/out, housekeeping, and guest requests.

✓Daily task list
✓Department coordination
✓Guest request tracking

Use Cases

Boutique Hotel

Scenario:

12-room boutique hotel in a tourist destination

Problem:

Manual price updates are time-consuming, OTA commissions are high, direct bookings are low.

Solution:

Dynamic pricing and direct booking engine were integrated.

Outcome:

Direct bookings increased by 40%, average room revenue increased by 25%.

Apart Hotel Chain

Scenario:

Apart hotel chain with 5 locations, 200 units

Problem:

Price inconsistency between locations, no central visibility, overbooking problems.

Solution:

Centralized channel manager and price management system was set up.

Outcome:

Overbooking dropped to zero, price consistency achieved, revenue increased by 30%.

Resort

Scenario:

100-room resort on the Mediterranean coast

Problem:

Seasonal occupancy fluctuations, revenue loss during low season.

Solution:

Seasonal strategy was optimized with AI-powered pricing.

Outcome:

Low season occupancy increased by 35%, annual RevPAR improved by 20%.

Frequently Asked Questions

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Reservation & Operations