AI Agent Implementation

Agent AI Initiatives

A focused initiative to build task-driven AI agents that improve operational efficiency, speed, and service consistency across business workflows.

Goals

• Lower human workload in high-repetition processes
• Increase response speed and consistency through automation
• Deliver scalable AI workflow patterns across departments

What does it do?

• Designs task-specific agent flows for HR, onboarding, and customer operations
• Converts process steps into traceable, rule-based automation structures
• Customizes AI agent behaviors according to business targets
• Supports controlled human-plus-AI operating models

Benefits

• Helps reduce operational costs
• Supports faster service with consistent quality levels
• Allows teams to focus more on strategic work
• Provides scalable operations for growing workloads

Who is it for?

• HR teams
• Customer operations teams
• SMEs and enterprises targeting workflow automation
• Product teams planning AI transformation

Detailed Features

Task-Based Agent Design

We design AI agents that autonomously perform specific tasks customized to your business processes.

✓Process analysis and modeling
✓Rule-based decision mechanisms
✓Human-AI hybrid workflows

HR & Onboarding Agents

Customized agent solutions that handle recruitment, orientation, and employee questions.

✓Candidate screening automation
✓Orientation assistant
✓Policy and procedure bot

Customer Service Agents

Smart agents that answer customer questions 24/7, create tickets, and route inquiries.

✓Natural language understanding
✓Multi-channel support
✓Escalation management

Process Automation Agents

Agent solutions that automate repetitive workflows, collect data, and generate reports.

✓Data entry automation
✓Report generation
✓System integrations

Use Cases

E-commerce Customer Service

Scenario:

E-commerce company receiving 500+ daily customer requests

Problem:

Customer service team is insufficient, response times are long, satisfaction is low.

Solution:

A 24/7 customer service agent was deployed, complex requests were routed to human operators.

Outcome:

Response time dropped from 4 hours to 30 seconds, customer satisfaction increased by 40%.

HR Onboarding Automation

Scenario:

Technology company with 200+ annual new hires

Problem:

Onboarding process is manual and inconsistent, HR team is overwhelmed with routine questions.

Solution:

Onboarding agent automated the orientation process, a self-service knowledge center was created.

Outcome:

HR team's routine workload decreased by 60%, new employee adaptation time shortened by 30%.

Finance Process Automation

Scenario:

Medium-sized company processing 1,000+ invoices monthly

Problem:

Invoice approval process is slow, tracking is difficult, delays are causing cost increases.

Solution:

Invoice processing agent with automatic classification, approval workflow, and tracking system was set up.

Outcome:

Invoice processing time decreased by 75%, early payment discounts started being utilized.

Frequently Asked Questions

Portfolio

SaaS Products and Ongoing Work

A snapshot of the products and solution tracks currently in active development.

Dealer / Distributor SaaS

Dealer Management

A comprehensive management platform that centralizes dealer onboarding, orders, stock, commissions, and performance analytics in one control panel.

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AI-Powered Finance Operations

Accounting Assistant

Automates document processing, expense classification, and summary reporting to reduce repetitive finance tasks for SME teams.

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Real Estate Operations SaaS

Real Estate Advisor Assistant

Unifies listing, client, appointment, document, and automated communication workflows for real estate agencies in a single operational flow.

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Reservation & Operations

Hotel Assistants

AI-assisted modules for reservation workflows, channel management, and pricing support to improve occupancy and revenue operations.

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AI Agent Implementation